Support
Stuck on something? Email support@yumihq.com and a real person will get back to you, usually within two business days.
Cancel a subscription
Subscriptions are billed by Apple. On your iPhone, open Settings, tap your name, then Subscriptions, choose Yumi, and tap Cancel Subscription. You keep Premium until the end of the period you paid for, and your buddy keeps everything it earned.
Restore a purchase
Open the Premium screen in Yumi and tap Restore. Make sure you are signed in to the same Apple Account you bought with.
Refunds
Apple handles refunds for App Store purchases. Request one at reportaproblem.apple.com.
Delete your account and data
In Yumi, go to the You tab and tap Delete account. It takes effect immediately and removes everything stored under your account. Your food log lives on your phone; deleting the app removes it. See the privacy policy for details.
Turn off location or arrival alerts
In Yumi, go to the You tab and switch off Arrival alerts. You can also change Yumi's location access any time in your iPhone's Settings, under Privacy & Security, Location Services.
Health note
Yumi gives estimates and suggestions, not medical advice. Always check allergies and medical questions with a qualified clinician. See the terms of service.